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Customer relations 53 Customer relations -- 30 Management 29
Consumer satisfaction 21 Customer services 14 Relationship marketing 11
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Customer services -- 6 Management -- 4 Marketing -- 4
Selling 4 Consumer satisfaction -- 3 Customer satisfaction 3
Data processing 3 Electronic commerce 3 Success in business 3
Case studies 2 Case studies -- 2 Consumers -- 2
Consumers' preferences 2 Customer loyalty 2 Customers preferences 2
Evaluation 2 Industrial management 2 Sales management 2
Service industries -- 2 Software 2 Statistical models 2
Strategic planning 2 Accounting -- 1 Attitudes 1
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Showing 1 - 20 of 83 for search: '"Customer relations"', query time: 0.12s
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Successful global account management : key strategies and tools for managing global customers
by Wilson, Kevin
Published 2002
Subjects: '; “...Customer relations...”
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Customer connections : new strategies for growth
by Wayland, Robert E
Published 1997
Subjects: '; “...Customer relations...”
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Customer relationship development : implementing fast-track, first-base customer relationship management solutions
by Blomqvist, Ralf
Published 2002
Subjects: '; “...Customer relations...”
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How to wow : 68 effortless ways to make every customer experience amazing
by Swinscoe, Adrian
Subjects: '; “...Customer relations...”
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The relationship-based enterprise : powering business success through customer relationship management
by McKenzie, Ray
Subjects: '; “...Customer relations...”
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Customer relationship management
by Anderson, Kristin
Subjects: '; “...Customer relations -- Management...”
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Why CRM doesn't work : how to win by letting customers manage the relationship
by Newell, Frederick
Published 2003
Subjects: '; “...Customer relations -- Management...”
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When customers talk : ...turn what they tell you into sales
by Gross, T. Scott
Published 2005
Subjects: '; “...Customer relations...”
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Win-win selling : the original 4-step counselor approach for building long-term relationsips with buyers.
Published 2003
Subjects: '; “...Customer relations...”
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Communicating with customers
by Forsyth, Patrick
Published 1999
Subjects: '; “...Customer relations...”
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The CRM handbook : a business guide to customer relationship management
by Dyche, Jill
Published 2002
Subjects: '; “...Customer relations -- Management...”
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Managing customers for profit : strategies to increase profits and build loyalty
by Kumar, V
Published 2008
Subjects: '; “...Customer relations -- Management...”
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Customer knowledge management : people, processes, and technology
by Al-Shammari, Minwir
Published 2009
Subjects: '; “...Customer relations...”
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Managing customers profitably
by Ryals, Lynette
Published 2008
Subjects: '; “...Customer relations -- Management...”
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Customer relationship management : concepts and tools
by Buttle, Francis
Published 2004
Subjects: '; “...Customer relations -- Management...”
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Customer relationship management : concept, strategy, and tools
by Kumar, V
Published 2018
Subjects: '; “...Customer relations -- Management...”
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Strategic customer management : integrating relationship marketing and CRM
by Payne, Andrian
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Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications
by Lowenstein, Michael W
Subjects: '; “...Customer relations...”
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Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships
by Lafreniere, Daniel
Subjects: '; “...Customer relations...”
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Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers
by Foss, Bryan
Published 2001
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Library
67 Shah Alam 16 Bestari Jaya
Collection
65 Book 17 Serials 1 Miscellaneous
Item Category
49 OPEN SHELF 15 PROJECT REPORT COLLECTION 13 EBOOK 3 REFERENCE 2 THESIS 1 PRACTICAL TRAINING REPORT
Faculty
69 Business & Accountancy, Faculty 7 Communication, Visual Art & Computing, Faculty 1 Education & Social Sciences, Faculty 1 Selangor Business School
Program
6 Marketing, Degree 4 Business Management, Degree 2 Business Management, Diploma 1 Business Administration, Master 1 English in Industries, Degree 1 Information Technology, Degree
Call Number
80 H - Social Science 1 P - Language and Literature 1 Q - Science 1 T - Technology
Author
2 Hafizal Haji Ayub 2 Kumar, V 2 Peppers, Don 1 Acuff, Jerry 1 Al-Shammari, Minwir 1 Anderson, Kristin more ... 1 Anton, Jon 1 Anton, Jon, Dr 1 Baran, Roger Joseph, Dr 1 Berson, Alex 1 Bliss, Jeanne 1 Blomqvist, Ralf 1 Brooks, Laura L 1 Brown, Stanley A 1 Burnett, Ken 1 Buttle, Francis 1 Cathcart, Jim 1 Curry, Jay 1 Cusack, Michael 1 Cutting, Donna 1 Day, George S 1 Del Giudice, Manlio 1 Dyche, Jill 1 Faulkner, Mike 1 Fleming, John Howland 1 Fliehman, Deborah G 1 Forsyth, Patrick 1 Foss, Bryan 1 Greenberg, Paul 1 Gross, T. Scott less ...
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