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Consumer satisfaction 46 Customer relations 21 Customer services 14
Management 12 Customer services -- 8 Consumer satisfaction -- 6
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Customer loyalty 4 Evaluation 4 Marketing -- 4
Success in business 4 Consumer behavior 3 Customer relations -- 3
Quality control 3 Total quality management 3 Case studies -- 2
Advertising -- 1 Automobile industry and trade -- 1 Brand loyalty 1
Branding (Marketing) 1 Consumer services -- 1 Consumers' preferences 1
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Showing 1 - 20 of 52 for search: '"Consumer satisfaction"', query time: 0.12s
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Customer care : how to create an effective customer focus
by Cook, Sarah
Published 2000
Subjects: '; “...Consumer satisfaction...”
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Delivering fantastic customer experience : how to turn customer satisfaction into customer relationships
by Lafreniere, Daniel
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Corporate brand design : developing and managing brand identity
by Foroudi, Mohammad Mahdi
Subjects: '; “...Consumer satisfaction...”
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Success is assured : satisfy your customers on time and on budget by optimizing decisions collaboratively using reusable visual models
by Cloft, Penny W.
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Customer service marketing : managing the customer experience
by Torres, Edwin N.
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The customering method : from CX dogma to customer science
by Spinley, Aarron
Subjects: '; “...Consumer satisfaction...”
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Research on the customer satisfaction towards services provided by Majlis Bandaraya Shah Alam (MBSA) focusing on the main Stadium of Shah Alam Sports Complex
by Muhammad Fairuz Bukari
Published 2007
Subjects: '; “...Consumer satisfaction...”
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The market driven organization : understanding, attracting, and keeping valuable customers
by Day, George S
Published 1999
Subjects: '; “...Consumer satisfaction...”
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Business process mapping : improving customer satisfaction
by Jacka, J. Mike
Published 2002
Subjects: '; “...Consumer satisfaction...”
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Customer behavior : a managerial perspective
by Sheth, Jagdish N
Published 2004
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Kajian mengenai tahap kepuasan pelanggan Telekom Malaysia di Shah Alam
by Mazliza Basiran
Published 2005
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Kajian mengenai tahap kepuasan pelanggan terhadap kemudahan di Lebuh Raya Tol Utara Selatan (PLUS Malaysia)
by Faridah Ani Abd Aziz
Published 2005
Subjects: '; “...Consumer satisfaction...”
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Customers' satisfaction towards quality service at Malayan Banking Berhad (Maybank)
by Nurul Hidayah Adnan
Published 2005
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The customer satisfaction towards TM Net Hotspot at Petronas oil pump Seksyen 7 Shah Alam Selangor Darul Ehsan
by Nurul Aziah Abdul Razak
Published 2005
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Tahap kepuasan pelanggan terhadap perkhidmatan di Koperasi Perwaja
by Nawal Mohd Abd Rashid
Published 2005
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Customer satisfaction toward quality and services on Petronas Station at Ijok, Kuala Selangor
by Emma Noorhida Ibrahim
Published 2007
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Building customer loyalty
by Linton, Ian
Published 1993
Subjects: '; “...Consumer satisfaction...”
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Total quality essentials : using quality tools and systems to improve and manage your business
by Soin, Sarv Singh
Published 1999
Subjects: '; “...Consumer satisfaction...”
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Knock your socks off selling
by Gitomer, Jeffrey
Published 1999
Subjects: '; “...Consumer satisfaction...”
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Profitable customers : how to identify, develop and retain them
by Wilson, Charles
Published 1998
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Library
41 Shah Alam 11 Bestari Jaya
Collection
31 Book 21 Serials
Item Category
24 OPEN SHELF 19 PROJECT REPORT COLLECTION 7 EBOOK 2 THESIS
Faculty
44 Business & Accountancy, Faculty 1 Engineering & Life Sciences, Faculty 1 Unisel Graduate School Management
Program
4 Business Management, Degree 2 Business Management, Diploma 1 Marketing, Degree
Call Number
51 H - Social Science 1 G - Geography, Anthropology, Recreation
Author
1 Brooks, Laura L 1 Brown, Stanley A 1 Buckingham, Richard 1 Cloft, Penny W. 1 Cook, Sarah 1 Cutting, Donna more ... 1 Day, George S 1 De Bonis, J. Nicholas 1 Del Giudice, Manlio 1 Delon Valentine Munan 1 Dhalila Sulaiman 1 Emma Noorhida Ibrahim 1 Faridah Ani Abd Aziz 1 Fleming, John Howland 1 Fliehman, Deborah G 1 Foroudi, Mohammad Mahdi 1 Gitomer, Jeffrey 1 Ho, Mey Yin 1 Husnulhotimah Misran 1 Jacka, J. Mike 1 Jegatisan Thanapan 1 Kaufman, Ron 1 Lafreniere, Daniel 1 Linton, Ian 1 Mazliza Basiran 1 Md. Ali Berahim 1 Mohd Harun Kadri 1 Muhammad Fairuz Bukari 1 Nawal Mohd Abd Rashid 1 Nurul Aziah Abdul Razak less ...
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