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Conflict management 4 Mediation Dispute resolution (Law) 1

Human services 1

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The mediation field guide : transcending litigation and resolving conflicts in your business or organization

by Phillips, Barbara Ashley
Published 2001

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Conflict coaching : conflict management strategies and skills for the individual

by Jones, Tricia S

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Conflict resolution for the helping professions

by Barsky, Allan Edward
Published 2007

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Negotiation and dispute resolution

by DeMarr, Beverly

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