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Hotels Hospitality industry -- 2 Customer relations 1

Customer services 1 Industrial relations 1 Vocational guidance 1

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Highly recommended : English for the hotel and catering industry

by Revel, Rod
Published 1994

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Kerjaya dalam bidang perhotelan

by Muhammad Shahrim Ab. Karim
Published 2007

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Chocolates on the pillow aren't enough : reinventing the customer experience

by Tisch, Jonathan M
Published 2007