APA Citation

Kotter, J. P., & Cohen, D. S. The heart of change: Real-life stories of how people change their organizations.

Chicago Style Citation

Kotter, John P., and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations.

MLA Citation

Kotter, John P., and Dan S. Cohen. The Heart of Change: Real-life Stories of How People Change Their Organizations.

Warning: These citations may not always be 100% accurate.