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20250306090000.0 |
| 020 |
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|a 0070860815
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| 090 |
0 |
0 |
|a HF5415.5
|b .M63 2001
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| 100 |
1 |
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|a McKenzie, Ray
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| 245 |
1 |
4 |
|a The relationship-based enterprise :
|b powering business success through customer relationship management
|c Ray McKenzie ; edited by Lynn Schellenberg.
|
| 264 |
|
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|a Toronto, Canada:
|b McGraw-Hill Ryerson,
|c 2001.
|
| 300 |
|
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|a xiv, 368 pages:
|b illustrations;
|c 24 cm.
|
| 336 |
|
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|a text
|2 rdacontent
|
| 337 |
|
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|a unmediated
|2 rdamedia
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| 338 |
|
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|a volume
|2 rdacarrier
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| 504 |
|
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|a Includes bibliographical references and index
|
| 650 |
|
0 |
|a Customer relations
|
| 700 |
1 |
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|a Schellenberg, Lynn
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| 710 |
2 |
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|a DMR Consulting Center for Strategic Leadership
|
| 997 |
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|a Business & Accountancy, Faculty
|
| 999 |
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|a 0000061635
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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