APA Citation

Virtual Reference Desk Conference, & Lankes, R. D. Implementing digital reference services: Setting standards and making it real.

Chicago Style Citation

Virtual Reference Desk Conference, and R. David Lankes. Implementing Digital Reference Services: Setting Standards and Making It Real.

MLA Citation

Virtual Reference Desk Conference, and R. David Lankes. Implementing Digital Reference Services: Setting Standards and Making It Real.

Warning: These citations may not always be 100% accurate.