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| LEADER |
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| 001 |
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| 005 |
20220726090000.0 |
| 020 |
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|a 9780429328091 (electronic book)
|
| 090 |
0 |
0 |
|a HF5415.335
|b .L36 2020
|
| 100 |
1 |
|
|a Lafreniere, Daniel
|
| 245 |
1 |
0 |
|a Delivering fantastic customer experience :
|b how to turn customer satisfaction into customer relationships
|c Daniel Lafreniere.
|
| 264 |
|
|
|a New York:
|b Routledge, Taylor & Francis Group,
|c 2020.
|
| 300 |
|
|
|a 1 online resource (xvii, 93 pages):
|b text fiel, PDF.
|
| 336 |
|
|
|a text
|2 rdacontent
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| 337 |
|
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|a computer
|2 rdamedia
|
| 338 |
|
|
|a online resource
|2 rdacarrier
|
| 650 |
|
0 |
|a Consumer satisfaction
|
| 650 |
|
0 |
|a Customer relations
|
| 655 |
|
0 |
|a Electronic books
|
| 856 |
4 |
2 |
|u http://library.unisel.edu.my/web/guest/mylibrary
|
| 997 |
|
|
|a Business & Accountancy, Faculty
|
| 998 |
|
|
|a Business Management, Diploma
|
| 999 |
|
|
|a EBO0013705
|b EBOOK
|c EBOOK
|e Electronic resources
|
