APA Citation

Lafreniere, D. Delivering fantastic customer experience: How to turn customer satisfaction into customer relationships.

Chicago Style Citation

Lafreniere, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships.

MLA Citation

Lafreniere, Daniel. Delivering Fantastic Customer Experience: How to Turn Customer Satisfaction Into Customer Relationships.

Warning: These citations may not always be 100% accurate.