Applying lean in health and social care services : improving quality and the patient experience at NHS Highland

Main Author: Stark, Cameron
Other Authors: Hookway, Gavin
Subjects:
Online Access: http://library.unisel.edu.my/web/guest/mylibrary
Physical Description: 1 online resource (xix, 258 pages): illustrations, text file, PDF.
ISBN: 9780429400865 (electronic book)