Service failures and recovery in tourism hospitality : a practical manual
Other Authors: | Koc, Erdogan |
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Subjects: | |
Online Access: |
http://library.unisel.edu.my/web/guest/mylibrary |
Other Authors: | Koc, Erdogan |
---|---|
Subjects: | |
Online Access: |
http://library.unisel.edu.my/web/guest/mylibrary |