Holdings: Service failures and recovery in tourism hospitality :

Other Authors:	Koc, Erdogan
Subjects:	Customer services -- > Management Tourism -- > Management Consumer satisfaction Hospitality industry -- > Management Electronic books
Online Access:	http://library.unisel.edu.my/web/guest/mylibrary

Call Number:	G155 A1 S52 2017

Accession No	Item Category	SMD	Status	Notes

EBO0009164

EBOOK

AVAILABLE