Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications

Main Author: Lowenstein, Michael W
Series: Marketing strategy collection
Subjects:
Online Access: http://library.unisel.edu.my/web/guest/mylibrary
Physical Description: 1 online resource (xxi, 129 pages): illustrations, text file, PDF.
ISBN: 9781606498972 (electronic book)