Service management : the new paradigm in retailing
| Other Authors: | Kandampully, Jay |
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| Subjects: | |
| Online Access: |
http://library.unisel.edu.my/web/guest/mylibrary |
| Physical Description: |
1 online resource (xxxii, 315 pages): text file, PDF. |
|---|---|
| ISBN: |
9781461415541 (electronic book) |