Quality management for organizational excellence : introduction to total quality

Main Author: Goetsch, David L
Other Authors: Davis, Stanley
Edition: Eighth edition.
Subjects:
Online Access: http://library.unisel.edu.my/web/guest/mylibrary
Physical Description: 1 online resource (434 pages): illustrations, text file, PDF.
Bibliography: Includes bibliographical references and index
ISBN: 9780133791853 (electronic book)