Services marketing : people, technology, strategy

Main Author: Lovelock, Christopher H
Other Authors: Lovelock, Christopher
Edition: Eighth edition.
Subjects:
Online Access: http://library.unisel.edu.my/web/guest/mylibrary
Physical Description: 1 online resource (xvii, 783 pages): illustrations, text file, PDF.
ISBN: 9781944659004 (electronic book)
9781944659011