APA Citation

Lovelock, C. H., & Lovelock, C. Services marketing: People, technology, strategy (Eighth edition.).

Chicago Style Citation

Lovelock, Christopher H., and Christopher Lovelock. Services Marketing: People, Technology, Strategy. Eighth edition.

MLA Citation

Lovelock, Christopher H., and Christopher Lovelock. Services Marketing: People, Technology, Strategy. Eighth edition.

Warning: These citations may not always be 100% accurate.