LEADER 00896cam a2200229 7i4500
001 0000056640
005 20201217090000.0
020 |a 9780750664370 (electronic book)  
090 0 0 |a HF5415.5   |b .P42 2005 
100 1 |a Payne, Adrian  
245 1 0 |a Handbook of CRM :   |b achieving excellence in customer management   |c Adrian Payne. 
300 |a 1 online resource (438 pages):   |b illustrations, text file, PDF. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
650 0 |a Relationship marketing --   |x Management  
650 0 0 |a Customer relations  
655 0 0 |a Electronic books 
856 4 2 |u http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/HandbookofCRMachievingexcellenceincustomermanagement.pdf 
997 |a Business & Accountancy, Faculty 
998 |a Marketing, Degree 
999 |a EBO0002844  |b EBOOK  |c EBOOK  |e Electronic resources