Skip to content
VuFind
Advanced
Advanced
  • Search
  • Handbook of CRM :
  • Holdings
  • Cite this
  • Export Record
    • Export to MARC
Cover Image
QR Code
Preview
Preview
Preview

Handbook of CRM : achieving excellence in customer management

Main Author: Payne, Adrian
Subjects:
Relationship marketing -- > Management
Customer relations
Electronic books
Online Access: http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/HandbookofCRMachievingexcellenceincustomermanagement.pdf
  • Holdings
  • Description
  • Reviews
  • Preview
  • Similar Items
  • Staff View

Internet

http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/HandbookofCRMachievingexcellenceincustomermanagement.pdf

Electronic resources

Call Number: HF5415 5 P42 2005
Accession No Item Category SMD Status Notes
EBO0002844 EBOOK EBOOK AVAILABLE

Similar Items

  • Strategic customer management : integrating relationship marketing and CRM
    by: Payne, Andrian
  • The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business
    by: Burnett, Ken
    Published: (2001)
  • The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability
    Published: (2003)
  • Principles of customer relationship management
    by: Baran, Roger Joseph, Dr
    Published: (2008)
  • Managing customer relationships : a strategic framework
    by: Peppers, Don
    Published: (2004)

Search Options

  • Advanced Search

Need Help?

  • Search Tips

Loading...