LEADER 00979cam a2200241 7i4500
001 0000056607
005 20210611090000.0
020 |a 9783540731979 (electronic book)  
090 0 0 |a T58.64   |b .A39 2007 
100 1 |a Addy, Rob  
245 1 0 |a Effective IT service management :   |b to ITIL and beyond!   |c Rob Addy. 
264 |a Berlin:   |b Springer,   |c 2007. 
300 |a 1 online resource (342 pages):   |b illustrations, text file, PDF. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
650 0 |a Information technology --   |x Management  
650 0 |a Information resources management  
655 0 |a Electronic books 
856 4 2 |u http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/EffectiveItServiceManagementToItilandBeyond!.pdf 
997 |a Communication, Visual Art & Computing, Faculty  |b Computing, Department 
998 |a Industrial Technology, Diploma 
999 |a EBO0002824  |b EBOOK  |c EBOOK  |e Electronic resources