Effective IT service management : to ITIL and beyond!
| Main Author: | Addy, Rob |
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| Subjects: | |
| Online Access: |
http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/EffectiveItServiceManagementToItilandBeyond!.pdf |
| Physical Description: |
1 online resource (342 pages): illustrations, text file, PDF. |
|---|---|
| ISBN: |
9783540731979 (electronic book) |