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Design and control of workflow processes : business process management for the service industry

Main Author:	Reijers, Hajo A
Subjects:	Workflow -- > Management -- > Mathematical models Production management -- > Mathematical models Electronic books
Online Access:	http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/DesignandControlofWorkflowProcessesBusinessProcessmanagementfortheServiceIndustry.pdf

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