Managing customer relationships : a strategic framework
by: Peppers, Don
Published: (2004)
Customer relationship management
Main Author: | Anderson, Kristin |
---|---|
Other Authors: | Kerr, Carol |
Subjects: | |
Online Access: |
http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/CustomerRelationshipManagement.pdf |
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