LEADER 00831cam a2200217 7i4500
001 0000056586
005 20201216090000.0
020 |a 0470848537 (electronic book)  
090 0 0 |a HF5415.5   |b .F38 2003 
100 1 |a Faulkner, Mike  
245 1 0 |a Customer management excellence   |c Mike Faulkner. 
300 |a 1 online resource (viii, 216 pages):   |b text file, PDF. 
336 |a text  |2 rdacontent 
337 |a computer  |2 rdamedia 
338 |a online resource  |2 rdacarrier 
650 0 0 |a Customer relations --   |x Case studies --   |z Great Britain  
650 0 0 |a Customer relations --   |z Great Britain  
655 0 0 |a Electronic books 
856 4 2 |u http://library.unisel.edu.my/equip-unisel/custom/ebook_catalog/ebook/CustomerManagementExcellence.pdf 
997 |a Business & Accountancy, Faculty 
999 |a EBO0002941  |b EBOOK  |c EBOOK  |e Electronic resources