APA Citation

Kaufman, R. (2002). Up your service!: Insights : true stories of winners and losers in the quest for superior service. Singapore: Ron Kaufman.

Chicago Style Citation

Kaufman, Ron. Up Your Service!: Insights : True Stories of Winners and Losers in the Quest for Superior Service. Singapore: Ron Kaufman, 2002.

MLA Citation

Kaufman, Ron. Up Your Service!: Insights : True Stories of Winners and Losers in the Quest for Superior Service. Singapore: Ron Kaufman, 2002.

Warning: These citations may not always be 100% accurate.