Up your service! : insights : true stories of winners and losers in the quest for superior service

Main Author: Kaufman, Ron
Published: Singapore: Ron Kaufman, 2002.
Subjects:

1st Floor, Bestari Jaya

Call Number: HF5415 5 K37 2002
Accession No Item Category SMD Status Notes
0000067751 OPEN SHELF BOK AVAILABLE