Total quality management : a cross functional perspective
| Other Authors: | Rao, Ashok |
|---|---|
| Published: |
New York:
John Wiley & Sons,
1996.
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| Subjects: |
| Physical Description: |
xxvi, 630 p.: ill.; 24 cm. |
|---|---|
| ISBN: |
0471408049 (hbk.) 9780471108047 (hbk.) |