APA Citation

Rao, A. (1996). Total quality management: A cross functional perspective. New York: John Wiley & Sons.

Chicago Style Citation

Rao, Ashok. Total Quality Management: A Cross Functional Perspective. New York: John Wiley & Sons, 1996.

MLA Citation

Rao, Ashok. Total Quality Management: A Cross Functional Perspective. New York: John Wiley & Sons, 1996.

Warning: These citations may not always be 100% accurate.