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| LEADER |
00638cam a2200205 7i4500 |
| 001 |
0000051263 |
| 005 |
20171129090000.0 |
| 020 |
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|a 1292040351
|
| 020 |
|
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|a 9781292040356
|
| 090 |
0 |
0 |
|a HF5415.5
|b .H29 2014
|
| 100 |
1 |
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|a Harris, Elaine K
|
| 245 |
1 |
0 |
|a Customer service :
|b a practical approach
|c Elaine K. Harris.
|
| 250 |
|
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|a 6th ed.
|
| 260 |
|
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|a Edinburgh Gate:
|b Pearson,
|c 2014.
|
| 300 |
|
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|a ii, 193 p.:
|b ill.;
|c 28 cm.
|
| 500 |
|
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|a Includes index
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| 650 |
0 |
0 |
|a Customer services
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| 997 |
|
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|a Business & Accountancy, Faculty
|
| 998 |
|
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|a Administration Management, Diploma
|
| 999 |
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|a 0000060791
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|
