APA Citation

Harris, E. K. (2014). Customer service: A practical approach (6th ed.). Edinburgh Gate: Pearson.

Chicago Style Citation

Harris, Elaine K. Customer Service: A Practical Approach. 6th ed. Edinburgh Gate: Pearson, 2014.

MLA Citation

Harris, Elaine K. Customer Service: A Practical Approach. 6th ed. Edinburgh Gate: Pearson, 2014.

Warning: These citations may not always be 100% accurate.