A drive for excellence : how a culture of "continuous improvement" transforms GDEX from failure to Malaysia's leading express carrier

Main Author: Soon, Philemon H M
Corporate Author: GD Express Carrier Berhad
Published: Subang Jaya, Selangor: Sun Edition Communications, 2013.
Subjects:
Physical Description: xi, 174 p.: ill.; 23 cm.
ISBN: 9789834158613 (pbk.)