APA Citation

Besterfield, D. (2014). Quality improvement (9th ed.). Harlow, Essex: Pearson Education Limited.

Chicago Style Citation

Besterfield, Dale. Quality Improvement. 9th ed. Harlow, Essex: Pearson Education Limited, 2014.

MLA Citation

Besterfield, Dale. Quality Improvement. 9th ed. Harlow, Essex: Pearson Education Limited, 2014.

Warning: These citations may not always be 100% accurate.