Quality improvement

Main Author: Besterfield, Dale H
Published: Boston: Pearson Education, Inc., 2013.
Edition: 9th ed.
Subjects:
Online Access: http://library.unisel.edu.my/web/guest/mylibrary
Physical Description: vi, 267 p: ill.; 29 cm.
ISBN: 9780132624411 (hbk.)
0132624419 (hbk.)