APA Citation

Besterfield, D. H. (2013). Quality improvement (9th ed.). Boston: Pearson Education, Inc..

Chicago Style Citation

Besterfield, Dale H. Quality Improvement. 9th ed. Boston: Pearson Education, Inc., 2013.

MLA Citation

Besterfield, Dale H. Quality Improvement. 9th ed. Boston: Pearson Education, Inc., 2013.

Warning: These citations may not always be 100% accurate.