The customer revolution : how to thrive when customers are in control
| Main Author: | Seybold, Patricia B |
|---|---|
| Other Authors: | Lewis, Jeffrey M, Marshak, Ronnie T |
| Published: |
New York:
Crown Business,
2001.
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| Subjects: |
| Physical Description: |
xvii, 395 p.: ill.; 24 cm. |
|---|---|
| ISBN: |
9780609607725 (hbk.) 0609607723 (hbk.) |