Benchmarking staff performance : how staff departments can enhance their value to the customer

Main Author: Fitz-enz, Jac
Published: San Fracisco: Jossey-Bass Publisher, 1993.
Subjects:
LEADER 00680cam a2200193 7i4500
001 0000047676
005 20180314090000.0
020 |a 9781555425739 (hbk.)  
020 |a 1555425739  
090 0 0 |a HD58.9   |b .F55 1993 
100 1 |a Fitz-enz, Jac  
245 1 0 |a Benchmarking staff performance :   |b how staff departments can enhance their value to the customer   |c Jac Fitz-enz. 
260 |a San Fracisco:   |b Jossey-Bass Publisher,   |c 1993. 
300 |a 218 p. 
500 |a Gift: Zainol Ahmad Resource Center 
650 0 0 |a Benchmarking (Management)  
650 0 0 |a Line and staff organization  
650 0 0 |a Organizational effectiveness  
999 |a 0000062312  |b BOK  |c OPEN SHELF  |e 1st Floor, Bestari Jaya