APA Citation
Fitz-enz, J. (1993). Benchmarking staff performance: How staff departments can enhance their value to the customer. San Fracisco: Jossey-Bass Publisher.
Chicago Style CitationFitz-enz, Jac. Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer. San Fracisco: Jossey-Bass Publisher, 1993.
MLA CitationFitz-enz, Jac. Benchmarking Staff Performance: How Staff Departments Can Enhance Their Value to the Customer. San Fracisco: Jossey-Bass Publisher, 1993.
Warning: These citations may not always be 100% accurate.