Quality management for organizational excellence : introduction to total quality

Main Author: Goetsch, David L.
Other Authors: Davis, Stanley
Edition: seventh edition.
Subjects:
Online Access: http://library.unisel.edu.my/web/guest/mylibrary
Item Description: Gift: Faculty of Business & Accountancy
Physical Description: ii, 468 pages: illustrations; 28 cm.
Bibliography: Includes bibliographical references and index
ISBN: 1292022337
9781292022338 (pbk.)