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| LEADER |
00667cam a2200193 7i4500 |
| 001 |
0000045922 |
| 005 |
20130318090000.0 |
| 020 |
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|a 9789833586219 (pbk.)
|
| 090 |
0 |
0 |
|a HF5415.5
|b .Z39 2008
|
| 100 |
0 |
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|a Zainuddin Zakaria
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| 245 |
1 |
0 |
|a Tip menawan hati pelanggan
|c Zainuddin Zakaria, Ziadatul Hidayah Zakaria.
|
| 260 |
|
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|a Kuala Lumpur:
|b PTS Professional Pub.,
|c 2008.
|
| 300 |
|
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|a xiv, 166 p.;
|c 23 cm.
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| 650 |
0 |
0 |
|a Customer satisfaction
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| 650 |
0 |
0 |
|a Customer relations
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| 650 |
0 |
0 |
|a Customer services
|
| 700 |
0 |
|
|a Ziadatul Hidayah Zakaria
|
| 999 |
|
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|a 0000055363
|b BOK
|c OPEN SHELF
|e 1st Floor, Bestari Jaya
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| 999 |
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|a 0000055364
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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