The Pfeiffer book of successful conflict management tools : the most enduring, effective, and valuable training activities for managing workplace conflict

Other Authors: Gordon, Jack
Published: San Francisco, CA: Jossey-Bass/Pfeiffer, 2003.
Subjects:
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245 0 4 |a The Pfeiffer book of successful conflict management tools :   |b the most enduring, effective, and valuable training activities for managing workplace conflict   |c edited by Jack Gordon. 
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300 |a xviii, 430 p.:   |b ill.;   |c 23 cm. 
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