The Pfeiffer book of successful conflict management tools : the most enduring, effective, and valuable training activities for managing workplace conflict
| Other Authors: | Gordon, Jack |
|---|---|
| Published: |
San Francisco, CA:
Jossey-Bass/Pfeiffer,
2003.
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| Subjects: |
| Physical Description: |
xviii, 430 p.: ill.; 23 cm. |
|---|---|
| ISBN: |
9780470193440 (pbk.) 0470193441 (pbk.) 9780787967086 0787967084 |