Service management : operations, strategy, information technology

Main Author: Fitzsimmons, James A
Published: New York, N.Y.: McGraw-Hill/Irwin, 2008.
Edition: 6th ed.
Subjects:

1st Floor, Bestari Jaya

Call Number: HD9980 5 F58 2008
Accession No Item Category SMD Status Notes
0000050020 OPEN SHELF BOK AVAILABLE
0000050714 OPEN SHELF BOK AVAILABLE

1st Floor, Shah Alam

Call Number: HD9980 5 F58 2008
Accession No Item Category SMD Status Notes
0000050715 OPEN SHELF BOK AVAILABLE

Circulation Counter, Bestari Jaya

Call Number: HD9980 5 F58 2008
Accession No Item Category SMD Status Notes
CDR0002103 OPEN SHELF CD-ROM AVAILABLE
CDR0002169 OPEN SHELF CD-ROM AVAILABLE

Circulation Counter, Shah Alam

Call Number: HD9980 5 F58 2008
Accession No Item Category SMD Status Notes
CDR0002170 OPEN SHELF CD-ROM AVAILABLE