Positively outrageous service : how to delight and astound your customers and win them for life
by: Gross, T. Scott
Published: (2004)
Customer service in an instant : 60 ways to win customers and keep them coming back
Main Author: | Bailey, Keith |
---|---|
Other Authors: | Leland, Karen |
Published: |
Franklin Lakes, NJ:
Career Press,
2008.
|
Subjects: |
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