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| LEADER |
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| 001 |
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| 020 |
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|a 1601630131 (pbk.)
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| 020 |
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|a 9781601630131 (pbk.)
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|a HF545.5
|b .B32 2008
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| 100 |
1 |
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|a Bailey, Keith
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| 245 |
1 |
0 |
|a Customer service in an instant :
|b 60 ways to win customers and keep them coming back
|c Keith Bailey & Karen Leland.
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| 260 |
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|a Franklin Lakes, NJ:
|b Career Press,
|c 2008.
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| 300 |
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|a 159 p.:
|b ill.;
|c 21 cm.
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| 650 |
0 |
0 |
|a Customer services
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| 700 |
1 |
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|a Leland, Karen
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| 999 |
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|a 0000001817
|b BOK
|c OPEN SHELF
|e 1st Floor, Bestari Jaya
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| 999 |
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|a 0000050641
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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| 999 |
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|a 0000053156
|b BOK
|c OPEN SHELF
|e 1st Floor, Bestari Jaya
|
