Profitable customers : how to identify, develop and retain them
by: Wilson, Charles
Published: (1998)
The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs
Main Author: | Price, Bill |
---|---|
Other Authors: | Jaffe, David |
Published: |
San Francisco:
Jossey-Bass,
2008.
|
Subjects: |
Similar Items
-
Profitable customers : how to identify, develop and retain them
by: Wilson, Charles
Published: (1998) -
Customer care : how to create an effective customer focus
by: Cook, Sarah
Published: (2000) -
Positively outrageous service : how to delight and astound your customers and win them for life
by: Gross, T. Scott
Published: (2004) -
Knock your socks off selling
by: Gitomer, Jeffrey
Published: (1999) -
The level of quality and customer satisfaction from customer perspective : case study in Keretapi Tanah Melayu Berhad - Komuter (KTM - Komuter)
by: Siti Halijah Nordin
Published: (2005)