The best service is no service : how to liberate your customers from customer service, keep them happy, and control costs
Main Author: | Price, Bill |
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Other Authors: | Jaffe, David |
Published: |
San Francisco:
Jossey-Bass,
2008.
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Subjects: |
1st Floor, Shah Alam
Call Number: |
HF5415 335 P72 2008 |
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Accession No | Item Category | SMD | Status | Notes |
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0000001219 | OPEN SHELF | BOK | AVAILABLE |
1st Floor, Bestari Jaya
Call Number: |
HF5415 335 P72 2008 |
---|
Accession No | Item Category | SMD | Status | Notes |
---|
0000050874 | OPEN SHELF | BOK | AVAILABLE |