Chocolates on the pillow aren't enough : reinventing the customer experience
Main Author: | Tisch, Jonathan M |
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Other Authors: | Weber, Karl |
Published: |
Hoboken, N.J.:
John Wiley & Sons, Inc.,
2007.
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Subjects: |
Physical Description: |
xii, 256 p.; 24 cm. |
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ISBN: |
0470043555 9780470043554 (hbk.) |