|
|
|
|
| LEADER |
00646cam a2200193 7i4500 |
| 001 |
0000040811 |
| 005 |
20111222090000.0 |
| 020 |
|
|
|a 9780470174012 (hbk.)
|
| 020 |
|
|
|a 0470174013
|
| 090 |
0 |
0 |
|a HF5415.5
|b .C88 2008
|
| 100 |
1 |
|
|a Cutting, Donna
|
| 245 |
1 |
4 |
|a The celebrity experience :
|b insider secrets to delivering red carpet customer service
|c Donna Cutting.
|
| 260 |
|
|
|a Hoboken, N.J.:
|b John Wiley & Sons,
|c 2008.
|
| 300 |
|
|
|a xxiv, 226 p.;
|c 24 cm.
|
| 650 |
0 |
0 |
|a Consumer satisfaction
|
| 650 |
0 |
0 |
|a Customer relations
|
| 650 |
0 |
0 |
|a Customer services
|
| 650 |
0 |
0 |
|a Success in business
|
| 999 |
|
|
|a 0000050069
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|
