The customer service activity book : 50 activities for inspiring exceptional service
Main Author: | Doane, Darryl S |
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Other Authors: | Sloat, Rose D |
Published: |
New York:
AMACOM,
2005.
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Subjects: |
Physical Description: |
xvii, 302 p.: ill.; 28 cm. |
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ISBN: |
0814472591 (pbk.) 9780814472590 |