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| LEADER |
00724cam a2200193 7i4500 |
| 001 |
0000040577 |
| 005 |
20170218090000.0 |
| 020 |
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|a 0071590455 (hbk.)
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| 020 |
|
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|a 9780071590457 (hbk.)
|
| 090 |
0 |
0 |
|a HF5415.5
|b .G45 2010
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| 100 |
1 |
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|a Greenberg, Paul
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| 245 |
1 |
0 |
|a CRM at the speed off light :
|b social CRM strategies, tools, and techniques for engaging your customers
|c Greenberg Paul.
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| 250 |
|
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|a 4th ed.
|
| 260 |
|
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|a New York:
|b McGraw-Hill,
|c 2010.
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| 300 |
|
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|a xxvi, 662 p.:
|b ill.;
|c 24 cm.
|
| 650 |
0 |
0 |
|a Customer relations --
|x Management
|
| 650 |
0 |
0 |
|a Electronic commerce
|
| 997 |
|
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|a Communication, Visual Art & Computing, Faculty
|b Computing, Department
|
| 999 |
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|a 0000050536
|b BOK
|c OPEN SHELF
|e 1st Floor, Bestari Jaya
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